Terms of service.

Services

Define the scope of what NexCRAFT provides: website design and development, business automation build-out, and the add-on services listed on the pricing page. State that the specific deliverables, milestones and acceptance criteria for any engagement are set out in a written proposal or statement of work, and that the proposal governs where it conflicts with these terms.

Cover revisions: how many rounds are included at each tier, what counts as a revision versus a change of scope, and how out-of-scope work is quoted and approved before it is started.

Payments

Set out the payment schedule (deposit percentage, milestone payments, final payment before or after launch), accepted methods, and the currency. Prices on the site are starting points in EUR; state that the quoted figure in the accepted proposal is the binding one.

Cover late payment: the grace period, any interest or fee, and the right to pause work or withhold launch on an overdue account. Cover cancellation and refunds — what is refundable before work starts and what is not once design or development is under way.

State how recurring charges work for maintenance and retainer plans: billing period, notice required to cancel, and what happens to hosting or automations on cancellation.

Intellectual property

State when ownership of the delivered work transfers to the client — typically on final payment — and what the client owns: the design, the code, the content they supplied. Note the site's promise that clients own their build outright, with no rented page builder underneath.

Carve out what NexCRAFT retains: reusable components, internal tooling, and the automation frameworks built in-house. Cover third-party licences (fonts, plugins, stock assets, SaaS integrations) that stay with their original licensor.

Cover the client's content warranty: that they have the right to everything they supply, and that they indemnify NexCRAFT against claims arising from it. Also cover NexCRAFT's right to show the work in its portfolio, and how a client opts out of that.

Client responsibilities

Set out what the client has to provide and by when: content, brand assets, access to domains, hosting, analytics and any third-party accounts. State the effect of delay on the timeline, and how long a stalled project can sit before it is treated as cancelled.

Cover approvals: who on the client side can sign off, and what happens if feedback is not returned within the stated window.

Liability

Include the standard limitation of liability: cap on damages (commonly the fees paid under the engagement), exclusion of indirect and consequential loss, and exclusion of lost profits or data. This clause in particular must be drafted by a lawyer for the governing jurisdiction.

Disclaim warranties for third-party services and platforms outside NexCRAFT's control — hosting providers, payment processors, integration APIs, search rankings. State explicitly that no specific SEO ranking, traffic level or conversion rate is guaranteed.

Cover the warranty period on delivered work: how long after launch defects are fixed free of charge, and what counts as a defect rather than a change.

Governing law

Name the governing jurisdiction and the forum for disputes. NexCRAFT operates from India and serves clients in the EU and the US, so this needs deliberate legal input rather than a default — including whether consumer-protection rules in the client's country override the choice.

Set out the dispute process before litigation: notice, good-faith negotiation, and any agreed mediation or arbitration step.

Changes and contact

State how these terms may be updated, how clients are notified, and that continued use or an ongoing engagement constitutes acceptance of the current version.

Give the contact route for questions about these terms, and the registered business name and address once they are confirmed.